In Windows 11, you’ll have to point them to a new folder called Windows Tools. In Windows 10, you can find Quick Assist in the Windows Accessories folder. It may be easier to get your person in need to find Quick Assist in the All Apps section. After typing “Quick Assist” into the search box at the top of the window, ask them to click on the Quick Assist app that shows to the left of the Window or click on Open in the section to the right.Īfter clicking on either option, Quick Assist should now open and you can both use it as you did in Windows 10.
Next, click on the Search box at the top of the new start window.
To do this, first click on the start icon. If the Search icon is not available, it’s also possible to use the search box in the start window. To use it, first ask them to click on the Search icon on the taskbar. So how do you get to Quick Assist in Windows 11?įor your person in need to find Quick Assist in Windows 11, you can always consider the search box. So if you’ve got used to directing them to the Windows Accessories folder in Windows 10 to find Quick Assist, be ready for a change in Windows 11: Microsoft has, once again, moved things around. Alternatively, they could use Search, but that can often confuse them more and frustrate you further. With Microsoft hiding the app away, it usually means digging down into the “All apps” section of Windows to find it. Unfortunately, getting that person to look for Quick Assist in the first place can be a bit of a pain. So, if you’re helping someone troubleshoot printing issues, they’ll have to test the printer on their end.Quick Assist is the ideal app to use if you need simple remote access when helping someone with their Windows 10 or 11 computer. However, this isn't the case with Quick Assist. Various tools, such as TeamViewer, make it easy for you to print out documents remotely. You Can’t Use Quick Assist to Print Remotely So, if you want to send texts or some helpful links, you’ll need to communicate via email, phone, or social media platforms. Quick Assist doesn’t allow you to copy and paste text from one device to the other. You Can’t Copy and Paste Text With Quick Assist For file sharing, you’ll need to use other software programs such as OneDrive. However, Quick Assist doesn’t support this.
You Can’t Drag and Drop Files With Quick AssistĪ couple of remote connection tools allow you to drag and drop files from one device to the other. And to avoid any issues, you’ll need to ensure that your internet connection is stable. You can only use Quick Assist if you’re connected to the internet. Quick Assist Requires an Internet Connection
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