

Click Copy & open AnyDesk to copy the session password and access the authorization screen. Note: Installing AnyDesk on your device is a one-time process.ĪnyDesk installs, and the AnyDesk Connection screen appears.ĥ. Click on the downloaded file, at the bottom-left of the screen. If you've initiated a remote connection with AnyDesk before, go to step 5.ģ.If you've set AnyDesk as your default remote access, you can simply click Connect.From the Devices page, navigate to the Remote Access column and click the Connect dropdown on the device. See our video tutorial on connecting to your end user's device via AnyDesk!ġ. This is a temporary workaround and installation will become a completely automatic process in upcoming Atera versions.



Note: The remote access type for servers is set as 'Unattended' and cannot be changed. If set to 'Attended', users will have to manually confirm the connection request. You can also set the remote access type to be 'Attended' or 'Unattended'. AnyDesk can still be used without setting it as default - it will simply install on specific agents when remote access is first initiated on them. By doing so, AnyDesk will automatically install on all your existing agents and any agents you install in the future. You can set AnyDesk as your default remote access within Atera. Please note that certain features (e.g., 'Address Book' ) are not available through Atera. The integration is with AnyDesk's Enterprise package (see the full list of AnyDesk Enterprise features).It is available for free to Atera Growth and Power plan users. AnyDesk can be used on Windows or Mac devices to connect to all your end users' Windows and Mac devices. AnyDesk provides secure and reliable remote access for supporting your customers anywhere, anytime.
